Helio - sell more with crypto ⚡️

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Social Media Manager

  • Marketing
  • Full-time
  • London, GB
  • Hybrid

Our story

Blockchain is transforming online payments with faster, cheaper transactions by removing intermediaries like banks, creating new opportunities for online businesses to grow communities and boost sales.

Helio was founded with a simple mission: "Make crypto payments accessible to everyone." Today, Helio is a leading Web3 payments platform, supporting over 6,000 merchants and millions of buyers with seamless crypto checkout solutions. Anyone can easily set up a merchant account and accept instant payments in USDC and other digital assets for ecommerce, subscriptions, digital goods and more.

As decentralised wealth grows and the crypto economy surges past +$30b, Helio helps merchants connect with digital natives through seamless crypto checkout solutions and provides custom onchain trading and payment infrastructure for apps including Solana Pay plugin for Shopify; Magic Eden pre-sales, and DEX Screener’s token launchpad called Moonshot, amongst others.

Who’s behind Helio?

We're an experienced team of builders backed by leading VCs, Lightspeed Faction & Peak Capital. The founding team previously built, scaled and exited two B2B SaaS companies for a total of $600m.

🚧 Make sure to connect your crypto wallet at https://hel.io/ to spin up a payment. We only interview people who have tried our product and have a strong desire to make it better! 🚧

Job Summary: 

  • We are looking for a creative and enthusiastic Social Media Manager with 2-3 years of experience managing social media for B2B companies in the e-commerce industry. The ideal candidate will have a proven track record of creating engaging content that resonates with audiences on Instagram and TikTok, along with a deep understanding of the platforms’ algorithms and best practices.

Key Responsibilities

  • Content Creation: Develop high quality, engaging content tailored for Instagram, X (Twitter) and TikTok to captivate e-commerce merchants. 

  • Product Adoption: Persuade e-commerce and Shopify merchants to use Helio through educational and entertaining content.

  • Platform Management: Manage our Helio and Moonshot X (Twitter) accounts, creating memes and making sure we are staying relevant and on trend. As well as creating and managing our Instagram and TikTok accounts from scratch, including content scheduling, posting and community engagement.

  • Audience Engagement: Foster and maintain a strong online community by responding to comments, messages and engaging with followers. 

  • Trend monitoring: Stay updated with the latest trends, tools and best practices on X (Twitter), Instagram and TikTok to ensure our content remains relevant and impactful.

  • Influencer Partnerships: Identify and engage with industry influencers to enhance brand visibility and credibility.  

  • Other Marketing Activities: Work closely with the Head of Marketing on other marketing & targeting activities outside of social channels where relevant

  • Analytics and Reporting: Track, analyse and report on key performance metrics to assess the effectiveness of content and campaigns and to inform future strategies 

Qualifications

  • 2-3 years of experience building and managing social media channels for B2B companies, ideally within the e-commerce space. 

  • Demonstrable experience creating highly engaging content, particularly Instagram, TikTok and X (Twitter).

  • Knowledge of latest trends with the ability to create fast and relevant content. 

  • Strong understanding of the crypto industry, specifically the Solana ecosystem would be a huge bonus.

  • Graphic design and video editing skills are a significant plus. 

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Creativity, adaptability and a proactive approach to problem solving.

  • Proficiency in social media analytics tools and ability to interpret data to drive strategy. 

  • Creative thinker with the ability to generate and execute innovative ideas. 

Benefits

  • Competitive salary and benefits package 

  • Flexible work, ideally being based in London with remote work options 

  • Work in a fast-growing and innovative industry 

  • Opportunity to take on responsibility and advance professional development 

  • Collaborative work environment that values new and innovative ideas