Helio - sell more with crypto ⚡️

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Lead Operations Engineer

  • Devops & Sysadmin
  • Full-time
  • London, GB
  • Remote friendly

Our story

Blockchain is transforming online payments with faster, cheaper transactions by removing intermediaries like banks, creating new opportunities for online businesses to grow communities and boost sales.

Helio was founded with a simple mission: "Make crypto payments accessible to everyone." Today, Helio is a leading Web3 payments platform, supporting over 6,000 merchants and millions of buyers with seamless crypto checkout solutions. Anyone can easily set up a merchant account and accept instant payments in USDC and other digital assets for ecommerce, subscriptions, digital goods and more.

As decentralised wealth grows and the crypto economy surges past +$30b, Helio helps merchants connect with digital natives through seamless crypto checkout solutions and provides custom onchain trading and payment infrastructure for apps including Solana Pay plugin for Shopify; Magic Eden pre-sales, and DEX Screener’s token launchpad called Moonshot, amongst others.

Who’s behind Helio?

We're an experienced team of builders backed by leading VCs, Lightspeed Faction & Peak Capital. The founding team previously built, scaled and exited two B2B SaaS companies for a total of $600m.

🚧 Make sure to connect your crypto wallet at https://hel.io/ to spin up a payment. We only interview people who have tried our product and have a strong desire to make it better! 🚧

You will:

You will help operate and maintain the foundation of the Helio software platform which all other systems will flow from and interact with. You will use all your previous experiences, skills and initiative to get things right from inception - which is to a naturally high standard of operational excellence, logic and engineering prowess in general. We want to help run and improve a platform that is led by engineering excellence paired with pragmatic approaches to solving problems and delivering financial grade quality throughout our products and services.

Technical knowledge is critical but we are a startup treading in uncharted territory so attitude is even more important. We’re looking for people that like uncertainty and want to figure out how to do things that haven’t been done before. You’re a true team player and inherently positive. Where others see problems, you see solutions.

You will have a passion for Web3 technologies including NFTs and all things blockchain.

You may be a fit for this role if you have:

  • Leadership skills

  • +5 years of operational engineering experience in devops or SRE teams and be very familiar with full stack environments utilising Node, JS/TS and NoSQL

  • Blockchain support utilising BTC, EVM and Solana and debugging interactions across our systems

  • Natural ability to communicate and problem solve, whilst being diligent and pragmatic in equal measure

  • Experience working with large scale systems serving 100,000s of customers. Fintech experience a plus

  • Experience utilising all the latest CI/CD, APIs, Security, Collaborative IDEs/systems on public cloud platforms

  • Experience using containers, deployment pipelines, focussed around GH actions and our automated tests

  • A passion for automation and defining everything via CaC to drive platform consistency

  • Great querying and database skills. Predominantly NoSQL

  • Ability to troubleshoot and investigate complex issues across systems

  • Desire to build, maintain and improve anything you work on with a high level of ownership

  • Above all this, we are looking for engineers that want to do the best they can, learn, improve, grow, lead, help others and add value every single day for yourself, your teammates and for Helio

Benefits:

  • Competitive salary

  • Equity stake by joining the project at an early stage

  • Flexible work environment and autonomy over how you work

Please note:

We are only hiring in the UTC timezone +2Hrs maximum at this time. If you apply and are not located in Western Europe then we will not proceed with your application.

Remote restrictions

  • Workday must overlap by at least 7 hours with London, UK